A feature I have enjoyed reading in the New York Times is the “Corner Office”. Every week, Adam Bryant has a conversation with a business leader on management and leadership.
This week the interview was with Alan Mullaly, the President & CEO of Ford Motor since 2006. For most of his career, Mullaly worked for Boeing. I see that Ford has been the only US auto major to have done well recently.
I found his views to be matter of fact, fairly simple yet meaningful. It underscored to me the point that in business while many things change- the way to deal with them seldom do. It is still important to understand your business, your customer, his/her needs, and learn how to get the best out of your people.