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Read T T Ram Mohan’s interesting article in the Economic Times. It’s called ” Can Management Gurus Manage?”.

Its amusing to think that the Professor of Organizational Behaviour is going through a major crisis in his personal life and that the Professor of Economics is virtually broke. This reminds me of a story.

Many years ago when I was studying at the XLRI, Jamshedpur, the construction workers carrying out building work on campus  went on strike.

The trigger was a relatively small affair of delayed payments by the contractor. Work came to a standstill. The Professors of Industrial Relations, Organizational Behaviour and Psychology are said to have spent the entire day strategizing, analyzing and determining various options for the short and long term.

Fr. Norman returned from Calcutta that evening and found that work was not going on. His immediate and ready “rolling up his sleeves and getting on with it “attitude broke the strike in minutes. He addressed people by name, spoke their language and by the sheer dint of his relationship got them to commence work without a whimper.

I know this was a long time ago but it taught us as young students of Personnel Management & Industrial Relations, the values of knowing your people, understanding their needs and taking decisive action in a hands-on manner-far better than any text book could.

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This is Post No: 180 of the “A Step A Day” series : To provide perspective and provoke thought to facilitate self-development across a wide spectrum of issues- big and small- crucial for executive success

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