Shepherding any change program has its own challenges. For many managers today, change is a part of life and they are frequently tasked to bring about change in their operations. These changes are aimed to improve – amongst other things- profitability, productivity, quality and customer satisfaction.
An important aspect of change management is the people aspect. What I would call the People Side of Change. Before we plan to implement a change program, it’s a good idea to prepare ourselves for a certain amount of resistance because this is inevitable.
People at Work & Play 