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I met a person who expressed interest in becoming a coach. When we got talking I asked him what made him think he would make a good coach. He promptly replied “I am a very good listener. People feel good talking to me”.
I told him listening was undoubtedly an important skill for a coach but pointed out that coaching meant more than just listening. I shared an experience:
After several meetings with one individual I was coaching. I recognized that we were not making much progress. This led me to do a bit of introspection. In the very first session he had so much to share that it was clear that he had a lot to get off his chest. I was patient and allowed him to speak. I finally had to interrupt him and speak of the agenda we needed to arrive at.
People at Work & Play 