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Just how effective is your mechanism for collecting feedback on the engagement levels of your workforce?

After hundreds of focus groups and thousands of interviews with employees in a variety of industries, Gallup came up with the Q12, a 12-question survey that identifies strong feelings of employee engagement. 12 key employee expectations that, when satisfied, form the foundation of strong feelings of engagement.

Results from the survey show a strong correlation between high scores and superior job performance.

The Gallup Q12 is copyrighted by the Gallup organization.

Read about the Gallup Q 12 in the Gallup Management Journal. In recent years this tool has been used by more than 87,000 divisions or work units within corporations, and approximately 1.5 million employees.Organizations with higher Q12 scores were found to have lower attrition, higher sales growth, better productivity, better customer loyalty or other manifestations of superior performance.

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This is the 85 th of the “A Step A Day” series : To provide perspective and provoke thought to facilitate self-development across a wide spectrum of issues- big and small- crucial for executive success.

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